lg游戏 Health Makes 200,000th House Call Visit!

最近, a lg游戏 Health provider scaled the steps of a low-income apartment in San Diego to provide care to an elderly woman with severe lung disease. The provider himself, a recently retired flight surgeon from the US Air Force, was not aware that this routine 出诊 marked a significant milestone in the history of the company—lg游戏’s 200,000^th 出诊.

As a young healthcare company, lg游戏 providers began seeing patients in upstate 纽约 in 2014. 现在, less than four years later, we serve patients in communities coast-to-coast, greeting our patients at their own front doors.

看到的需要

lg游戏’s founders recognized a problem with the current healthcare system in the United States, and the ability for that system to function for an aging population.

“The problem we saw was that our healthcare system doesn’t meet the needs of our most vulnerable,” states Carol DeVol, Chief Operating Officer and co-founder. “Particularly for those individuals who are chronically ill, have multiple comorbidities and difficulty getting to the doctor.”

Older, frail, vulnerable patients—who are often homebound—do not receive adequate health care.  When they do get care, it’s often an urgent and costly episode. 对这些病人, an urgent episode could result in an extended hospital stay with discharge to a skilled nursing facility.

Beyond the expense of this facility-based care scenario, there is an emotional cost for patients and caregivers alike. Watching aging loved ones moved from place to place, when it’s clear they want to be home, can be heartbreaking.

 建立一个解决方案

“Our solution to that was to bring the systems, 的程序, 两队, to the patients where they’re at 24/7,” commented Michael Le, MD, Chief Medical Officer and co-founder.

The idea of bringing back the 出诊 sounds simple. But bringing 出诊s to the sickest of the sick, those with multiple chronic health conditions, 是一个复杂的任务. The lg游戏 model is an integrated approach to home-based medicine from the perspectives of operations, 分析, technology and culture. The challenge is to provide high-quality care, while changing the cost profile of caring for this high-need population.

As a risk-based provider group, lg游戏 focuses on outcomes that show overall improved health and lower cost of care. The company is seeing these results, with 30% reductions in avoidable hospital admissions and patients who are living longer and more independently.

 做一个影响

“lg游戏 is the best thing that has ever happened to me. To know that to wake up—and I am disabled—if I don’t feel well and think, ‘现在 what do I do? 我该给谁打电话??’ I can call lg游戏! I know someone will communicate with the right person….They are exceptional at what they do.”——病人

 “It’s been huge for our family. Before lg游戏, we had to take mom out to the hospital or call an ambulance so many times. 现在, I don’t have to take her out in the ice and the snow and all that, which is a huge risk for her.”

——家庭成员

“Not only are we transforming health care, but we’re touching the lives of our patients, 他们的亲人, their caregivers and the community at large,埃里克·范·霍恩, Chief Business Officer.

lg游戏 receives many stories of gratitude from patients and caregivers. Those notes and phone calls keep lg游戏’s employees motivated.